Terms & Conditions
Last Updated: 01-OCT-2026
These Terms & Conditions govern your access to and use of ivapes.us and purchases made through the website.
The website is operated by:
IVapes LLC, doing business as IVapes.
By using this website or submitting an order, you agree to these Terms and the policies incorporated into them.
Adults 21+ Only
IVapes is intended solely for adults age 21 and older.
Federal law prohibits the sale of covered tobacco products—including e-cigarettes, e-liquids and nicotine products from any nicotine source—to people younger than 21.
By placing an order, you represent that:
- You are at least 21
- Information you provide is accurate
- You are legally permitted to purchase the products
- You are not purchasing for a minor
Age Verification
Age and identity verification may be required before fulfillment.
Additional verification may be requested when automated verification cannot reasonably confirm eligibility.
Failure to complete verification may result in cancellation.
Geographic Eligibility
Product availability depends on the customer's shipping destination.
We may prohibit or limit sales because of:
- Federal law
- State law
- Local requirements
- Licensing
- Taxes
- Product restrictions
- Carrier availability
- Compliance considerations
Attempting to circumvent destination restrictions is prohibited.
Orders
Submitting an order is an offer to purchase.
We may accept, reject, cancel or limit an order before shipment because of:
- Failed age verification
- Payment failure
- Suspected fraud
- Inventory error
- Incorrect pricing
- Regulatory restriction
- Shipping restriction
- Address issue
- Product eligibility
- Quantity limits
If we cancel a paid order before shipment, an appropriate refund will be issued.
Product Information
We attempt to provide accurate:
- Product names
- Images
- Prices
- Specifications
- Flavors
- Nicotine strengths
- Compatibility information
However, manufacturers may change packaging or specifications without notice.
The physical product label and manufacturer's instructions should be reviewed before use.
Pricing Errors
We reserve the right to correct material pricing or listing errors before shipment.
If an order is affected, we may contact you or cancel and refund the affected item.
Payment
By submitting payment information, you represent that:
- You are authorized to use the payment method
- Billing information is accurate
- You authorize the transaction
Orders may undergo fraud and payment review.
Taxes
Applicable charges may include:
- Sales tax
- Excise tax
- Regulatory charges
- Other legally required charges
These charges may be collected based on product and destination.
Shipping
All purchases are subject to our Shipping & Delivery Policy.
Free shipping does not override regulatory or destination restrictions.
Returns
Returns and refunds are governed by our Returns & Refunds Policy.
Product Safety
Customers are responsible for:
- Reading manufacturer instructions
- Selecting compatible products
- Using appropriate batteries and chargers
- Following safety instructions
- Keeping products away from minors and pets
See our Warranty & Safety page for additional information.
No Medical Advice
ivapes.us does not provide medical diagnosis, treatment or smoking-cessation advice.
Unless specifically authorized for the exact product and claim, nothing on the website should be interpreted as a representation that a tobacco or nicotine product is:
- Safe
- Risk-free
- FDA approved
- A smoking-cessation treatment
- Intended to diagnose, treat, prevent or cure disease
Product Regulatory Status
FDA marketing authorization is product-specific.
A product listing should not be interpreted as an FDA endorsement or statement that FDA has determined the product to be safe.
FDA states that e-cigarette products requiring marketing authorization may only be lawfully marketed when the applicable authorization requirements have been satisfied.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
Notify us if you suspect unauthorized access.
Reviews and User Content
Customers may provide honest reviews and opinions, including negative ones.
We may moderate content that is:
- Clearly false
- Unrelated
- Abusive
- Unlawful
- Infringing
- Contains confidential information
- Spam
We will not prohibit or penalize customers merely for submitting an honest negative review.
The Consumer Review Fairness Act prohibits certain form-contract provisions that restrict or penalize honest consumer reviews.
Fake Reviews
IVapes does not permit fabricated reviews to be presented as genuine customer experiences.
Applicable consumer-protection requirements concerning fake or deceptive reviews and testimonials may apply.
Intellectual Property
Unless otherwise stated, IVapes owns or licenses website content including:
- Branding
- Original website copy
- Graphics
- Site design
- Original photographs
Third-party product names and trademarks remain the property of their respective owners.
Prohibited Conduct
You may not:
- Purchase for a minor
- Submit false identity information
- Commit payment fraud
- Circumvent shipping restrictions
- Introduce malicious software
- Attempt unauthorized system access
- Abuse website functionality
- Violate applicable laws
Third-Party Services
We may use third parties for:
- Payment processing
- Age verification
- Fraud detection
- Shipping
- Analytics
- Marketing
- Website functionality
Their services may be governed by separate terms and privacy practices.
Website Availability
We do not guarantee continuous or error-free website operation.
We may change or suspend website features when reasonably necessary.
Warranty Disclaimer
To the extent permitted by applicable law, website content is provided on an as-available basis.
Product warranties may be provided by the applicable manufacturer.
Nothing in these Terms eliminates consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, IVapes will not be liable for indirect, incidental or consequential damages arising solely from use of the website where such liability may lawfully be limited.
Nothing in these Terms excludes liability that cannot legally be excluded.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
No Waiver
Failure to enforce a provision on one occasion does not automatically waive our right to enforce it later.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable federal or mandatory consumer law provides otherwise.
Changes
We may update these Terms when business practices or legal requirements change.
The current version will display its effective date.
Contact
IVapes
Operated by: IVapes LLC
Email: support@ivapes.us
Phone: 737 282 1621
Address:7901 4TH ST N STE 16837 ST Petersburg, FL 33702