Privacy Policy

Last Updated: 01-OCT-2026

This Privacy Policy explains how IVapes LLC, doing business as IVapes, collects, uses, discloses and protects personal information when you visit ivapes.us, make a purchase or otherwise interact with us.

Information We Collect

Contact Information

We may collect:

Name
Email
Telephone number
Billing address
Shipping address

Account Information

If you create an account, we may collect:

Login information
Account preferences
Saved addresses
Order history

Order Information

We may process:

Products ordered
Product variations
Amounts paid
Discounts
Shipping information
Taxes
Returns
Refunds
Order status

Age and Identity Verification Data

Because IVapes sells age-restricted products, we may process information needed to verify age and identity, such as:

Legal name
Date of birth
Residential address
Shipping address
Verification result

In certain cases, additional identification information may be necessary.

Verification may be performed through a third-party provider.

PACT Act delivery-sale requirements include obtaining and verifying purchaser identity information for qualifying sales.

Payment Information

Payments are processed through payment providers.

Depending on the payment gateway and transaction, IVapes may receive limited payment-related information such as:

Transaction ID
Payment status
Payment method type
Last digits of the applicable card or account where provided by the payment processor

Automatically Collected Information

When you use the website, we or our service providers may receive:

IP address
Browser information
Device information
Operating system
Pages visited
Referral source
Website interactions
Cookie identifiers
Approximate location derived from IP address

How We Use Personal Information

We may use information to:

Process orders
Verify age and identity
Process payments
Prevent fraud
Fulfill shipments
Provide tracking
Support customers
Process returns and refunds
Maintain customer accounts
Comply with legal obligations
Maintain required records
Improve website functionality
Measure website performance
Protect website security
Send transactional communications
Send marketing communications where permitted

How We Disclose Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may disclose information to service providers that assist with:

Website hosting
WooCommerce and ecommerce functionality
Payment processing
Age and identity verification
Fraud prevention
Shipping and fulfillment
Email services
SMS services
Customer support
Analytics
Advertising
Website security

Regulators and Government Authorities

We may provide personal information to government authorities, regulators, law-enforcement agencies or other parties when legally required or reasonably necessary to comply with applicable law.

Federal PACT Act requirements include recordkeeping obligations for certain covered delivery sales.

Professional Advisers

Where reasonably necessary, we may disclose information to professional advisers such as:

Attorneys
Accountants
Insurers
Auditors

Business Transactions

Personal information may be transferred or disclosed in connection with a:

Merger
Acquisition
Financing
Reorganization
Sale of business or assets

Any such transaction will remain subject to applicable law.

Cookies and Similar Technologies

ivapes.us may use cookies and similar technologies to operate and improve the website.

Necessary Cookies

Necessary cookies may be used for:

Shopping cart functionality
Checkout
Account login
Security
Essential website functionality

Analytics Cookies

Analytics technologies may help us understand:

Website traffic
Page usage
Website performance
Conversion behavior

Advertising Cookies

Where enabled, advertising technologies may help us measure campaigns and provide advertising based on website activity, subject to applicable privacy requirements and consent choices.

Functional Cookies

Functional cookies may remember preferences and improve website functionality.

Cookie Choices

Where required, you may manage non-essential cookies through the cookie or privacy settings made available on ivapes.us.

Targeted Advertising, Sale or Sharing

Certain privacy laws may define the terms "sale" or "sharing" more broadly than an ordinary cash sale of personal information.

If IVapes uses advertising, analytics or similar technologies that fall within those definitions, eligible consumers may have applicable disclosure and opt-out rights.

Privacy Rights

Depending on your state of residence and whether the applicable privacy law applies to IVapes, you may have rights to:

Access personal information we maintain about you
Correct inaccurate personal information
Delete certain personal information
Obtain a portable copy of certain personal information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Opt out of certain profiling activities
Appeal certain privacy-request decisions
Exercise applicable privacy rights without unlawful discrimination

Privacy Requests

To submit an applicable privacy request, contact:

privacy@ivapes.us

Your request should include enough information for us to reasonably identify the applicable account, transaction or request.

We may take reasonable steps to verify your identity before completing certain requests.

Appeals

Where applicable law provides a right to appeal a privacy-request decision, you may send an appeal with the subject:

Privacy Request Appeal

to: privacy@ivapes.us

Email Marketing

Customers who subscribe may receive marketing emails from IVapes.

Marketing emails will include a method to unsubscribe where required.

Transactional communications, including order confirmations, age-verification messages, account notifications and tracking communications, may still be sent when necessary to provide requested services or complete a transaction.

SMS Marketing

If IVapes offers SMS marketing, marketing text messages will be subject to applicable consent requirements and any separate SMS terms presented at the time of opt-in.

A telephone number provided for order fulfillment, shipping or customer support does not by itself constitute consent to receive marketing text messages.

Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

Order processing
Customer support
Tax and accounting requirements
Regulatory compliance
Fraud prevention
Dispute resolution
Legal claims
Recordkeeping obligations

Certain regulated sales records may be subject to specific federal or other legal retention requirements.

Data Security

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we process.

No internet transmission, storage system or security measure can guarantee absolute security.

Adults and Minors

IVapes is intended for adults age 21 and older.

We do not knowingly sell regulated nicotine or tobacco products to persons under 21.

Third-Party Links

ivapes.us may contain links to third-party websites or services.

Their privacy practices are governed by their own privacy policies, and IVapes is not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy as:

Technology changes
Business practices change
Service providers or vendors change
Legal or regulatory requirements change

The effective or Last Updated date will be revised when appropriate.

Accessibility Statement

IVapes is committed to improving access to its website for users with disabilities.

We work to identify and address accessibility barriers and use recognized web-accessibility practices as a reference when improving the website.

If you experience difficulty accessing information or using ivapes.us, contact us:

Email: support@ivapes.us

Phone: 737 282 1621

Please provide, where possible:

Page or URL
Description of the problem encountered
Browser and device information
Assistive technology used, if relevant

We will make reasonable efforts to provide the requested information or service through an accessible alternative where appropriate.

Privacy Contact

IVapes

Operated by: IVapes LLC

General Support: support@ivapes.us

Privacy: privacy@ivapes.us